Warranty and Service

Herman Miller creates inspiring designs to help people do great things at work, for learning, for wellness, at home, wherever people are. Our designs and the designers who work with us solve real problems for people and their organizations. We stand behind the quality of our solutions 100 percent, which ensures that people have the tools they need to do their best.

What’s Covered

Our warranty covers everything— including electrical components, casters, pneumatic cylinders, tilts, and all moving mechanisms. It recognizes the changing nature of work and the need for products that can stand up to continuous use.

How to Schedule Service

If you need product service or repair, please contact us. We will to make the final determination whether the issue is specifically covered under the warranty and eligible for replacement or repair.

Frequently Asked Questions on Warranty and Service

Where do I find my label?

  • Chairs – The label will be on the underside of the seat
  • Filing and Storage – The label will be inside the second drawer from the bottom
  • Tables – The label will be located on the underside of table top